Refund Policy

Thank you for choosing PrimeTechnologies.io. We are committed to providing exceptional digital agency services.

If you are not completely satisfied with our work, we are here to help.

Project Cancellations

Clients may request cancellations within 14 days of signing a contract. If the project has commenced, fees for work completed will be deducted from the refund.

Refunds

Upon receiving your cancellation request, we will review the project status. Approved refunds will be issued to your original payment method, excluding any costs for completed work.

Service Modifications

If you need changes to the scope of your project, please contact our support team. We will discuss the necessary steps to accommodate your request.

Non-Refundable Services

Certain services are non-refundable, including:

  • Completed project phases
  • Custom software development
  • Third-party service fees
Issues and Corrections

For errors in deliverables caused by us, please notify us immediately. We will correct the issue at no additional charge.

Processing Time

Refunds and service modifications will be processed within 7 business days after confirmation. Additional time may be required for the refund to appear in your account, depending on your payment provider.

Contact Us

If you have any questions or concerns about our refund policy, please reach out to our customer support team. We are dedicated to ensuring your experience with PrimeTechnologies.io is smooth and satisfactory.

Updated on: 22 july 2024